Signing Off

Last month, May 2025, marks nine years since I first joined Toastmasters in May 2016. As the end of June approaches, it also signifies the conclusion of four successive years on the District Leadership Team, six consecutive years as a DEC member, and seven years of service on the District Council. This is a moment of transition, and one that invites thoughtful reflection.

The journey has been filled with memorable milestones and meaningful achievements. Among these were leading District 91 to President’s Distinguished status in 2023/24 program year for the first time in eight years, being named Division Director of the Year in 2020/21, and contributing to the organisation of the 2020 “Lock Down” District Conference, as Registration Director and Designer which was successfully delivered online in just six weeks under the leadership of Diana Robertson. This project demonstrated that, even in the face of adversity, extraordinary outcomes are possible when we come together with purpose and resolve.

Equally important were the initiatives that strengthened the long-term foundation of our District. These included redesigning the district website, and co-creating the Thanks Toastmasters campaign alongside Susan Rayner, Florian Bay and Arnaud Sartre. These efforts were not merely creative projects; they were strategic tools that empowered clubs, enhanced member engagement, and reinvigorated our shared identity during Covid and the years immediately after. It was gratifying to see that the campaign was used in the recent tube campaign run by this years team.

Naturally, the past six years serving the district first as an Area Director and then as IPDD, have not been without challenges. From the global pandemic in March 2020 and its long-term effects to economic pressures and, most recently, the 33.3 per cent membership fee increase introduced by Toastmasters International during my term as District Director last year, our District has had to adapt swiftly and often. Yet through all these trials, we have succeeded when we have worked together as a team. We have grown stronger, together.

Behind every achievement are a team of people who made it possible. I am filled with gratitude for the many individuals and clubs who supported me throughout this journey.

To my home club, Chiltern Speakers, thank you for providing the foundation of my leadership path. I extend special thanks to Brett Freeman and Paul Imre, and to my first mentors, Jacquie Hogan and Eddie Maguire, who inspired me to take on club and district leadership roles. In more recent years, Adrian Lane and Carolyn Johnson, along with Jacquie and Eddie, continued to provide unwavering support and encouragement.

To Thame Speakers, my second home club since 2019, thank you for welcoming me so warmly. I am especially grateful to Alison Morris, John Morris and Deborah Stevens for their encouragement, support and friendship.

I am also deeply appreciative of my fellow leaders including, Chris Walker and Nadya Hamedi, with whom I served as Division Directors during the difficult Covid year of 2020/21. Your commitment and resilience were exceptional. Chris, thank you especially for your outstanding service as District Chief Judge in 2022/23. Nadya, your contributions across several areas including club growth, membership education and data cleansing were immensely valuable. Your thoughtful approach and behind-the-scenes efforts were greatly appreciated.

I also extend my sincere thanks to Rose Nakibirango, who served as District Parliamentarian, and to Valerie Slavina, who took on the responsibilities of District Finance Manager last year with great skill, diligence and care. Each of you played a vital role in sustaining the district’s stability and progress.

A heartfelt thank you goes to Janet Alkema, who provided consistent support during my tenure as Division D Director and later stepped up to serve as District Administration Manager. Your reliability, dedication and good humour brought clarity and continuity during times of change.

I would also like to acknowledge John Drinkwater for his thoughtful collaboration as we explored digital marketing strategies to expand the district’s reach and relevance. And to Nikita Parks for her work as my PR Manager and helping to realise the Membership Anniversary Campaign.

My thanks also go to Nadya Hamedi, Juli Chapman, Massimo Guadagnino and Rick Cooper for their role in establishing the Pathways Support Group in early 2023. Their efforts were central to the district achieving Smedley Distinguished status for club quality, with 104 of 163 clubs becoming Distinguished, a remarkable achievement reflecting collective club excellence in 2022/23.

To my mentors; Hillary Briggs, Arnaud Sartre and Florian Bay. Thank you for your guidance, generosity and time. Hillary, your mentorship during my terms as Club Growth Director and Programme Quality Director laid the foundation for much of what followed. Arnaud, your openness and clarity always helped me consider different perspectives. Florian, your strategic insights during my term as District Director helped me to lead with confidence. I am truly grateful to each of you.

There are many others who contributed to this journey, both in and outside of District 91, far too many to name, but please know that your support, no matter how visible or discreet, made a difference. You helped shape my journey and the successes we achieved as District 91 in 2023/24.

 

The greatest lesson I have learned is that leadership is not defined by title or tenure, but by service. It requires genuine connection, active listening and continuous dialogue with clubs and members. Ensuring that expectations, goals and processes are clearly communicated and mutually understood is essential to success. This year, as I continued to support clubs, I was reminded once again of the importance of this principle.

 

As I now step away formally from the official leadership roles within the District, I do so not with sadness, but with gratitude. I am proud of what we have accomplished together. I look forward to continuing to support clubs and members in an informal capacity, and I am confident that our paths will cross again at meetings, contests, conferences and beyond.

In closing, I reflect on the core values of Toastmasters that have been at the heart of our District’s progress: integrity, respect, service, and excellence. These values are not merely ideals to aspire to, they are the foundation upon which every success, every connection, and every accomplishment has been built. It is by living these values that we create an environment where everyone can thrive and realise their potential.

I remain inspired by the courage, commitment, and kindness shown by those who offered their unwavering support. We rise by lifting others. As I step down from this role, I will carry these values forward, and I encourage each of you to do the same. The future of District 91 remains bright and having met hundreds of you during my leadership journey I have every confidence that we collectively, will continue to inspire, empower, and achieve greatness, as a district.

Thank you, District 91, for the opportunity to serve. Thank you for your trust, your encouragement and your partnership. As I step away from the DLT at the end of June, I carry forward the lessons learned, the friendships made, and the accomplishments we’ve achieved. It has been a greatest honour to be part of this leadership journey – District 91.

Remember – happiness brings success!

Diane Richardson

Guiding Stars: Insights from Region 10 Advisor, Lilian Shaftacola, on Navigating Toastmasters’ Path to Excellence

What does a Region Advisor do and how does your role ultimately benefit club members?

As the current Region 10 Advisor, I am using my experience to guide the leaders of our eight Districts as they navigate their way through this program year. My objective is to encourage them to develop innovative strategies that will ensure that their Districts achieve high member retention and club growth while maintaining high quality clubs that can add value to their members.

 

How do you recommend that clubs provide an enriching experience for their members?

The objective of a club should always be to find ways to support every single member and allow them to benefit from the best possible experience. I always advise the clubs to apply the moments of truth, they will never go wrong there. A few additional tips are: The club leaders should aim to be very inclusive, always providing a welcoming environment for guests and members alike. All present should be encouraged to speak up and participate during the meeting. There should be plenty of feedback, always delivered in a very supportive manner. It is also vital that a club ensures it is meeting its members’ needs (which could be changing over time). Therefore, I would suggest checking-in with them on a regular basis, to ask: “what is working, what could be done better?”

 

How did you first join Toastmasters and what has encouraged you to remain an active member after so many years?

Almost 25 years ago, I was invited by a friend to accompany them to a dinner on a Friday night. It seemed like a fairly standard invitation at first but then I realized that we were actually going to a club meeting to listen to people challenge themselves by delivering speeches. I had never heard of the Toastmasters organization before that night and I was very surprised to see so many people from different walks of life giving up their Friday evening to speak in public! I felt quite uncomfortable at first but I ended up being drawn in by the welcoming atmosphere and the multiple opportunities for growth offered. I am still active after so many years because my journey within Toastmasters has been such a rewarding one and I have loved every step of the way. While I did originally join solely to improve my public speaking skills, I have, over the years, also appreciated the leadership roles I have taken on that allowed me to develop further.

 

What motivates you to keep serving the organization and how do you stay connected to the member experience?

The Toastmasters organization has given me so much over the past years that I am really enjoying the opportunity to offer something back by finding ways to support others in their development. The mentoring experience remains an especially rewarding one for me and nothing makes me happier than seeing my mentees achieve their goals. I now have a number of mentees scattered throughout Europe and, of course, I am also working closely with the District Leaders in Region 10. At the same time, I love getting to know as many members as possible – over the last few months I have been fortunate to find myself spending time with many wonderful people. I am currently sponsoring a prospect club and I belong to two established, successful clubs in different Districts but I also love attending the meetings of other clubs. For example, when I was visiting London last week, I thoroughly enjoyed visiting four very different clubs, discussing with their members and listening to their views.

 

Leadership is a key aspect of Toastmasters. What advice would you give to members who are hesitant about stepping into leadership roles within their club?

There is so much value to be gained from stepping into such roles as you can apply the leadership lessons learned in Toastmasters to your professional life. Think of it as an opportunity to practice leadership skills in a safe, non-judgmental environment. What could be better? The beauty of it is that you never know where this leadership journey could end up taking you. Therefore, do not overthink it. Just say yes and go for the challenge!

 

Can you share a success story from a club that overcame challenges and became stronger? What could members learn from this?

I have in mind a certain club that catered mainly to an expatriate community within its country. Therefore, it would experience high turnover as a significant portion of its membership base would leave the country every year. At some point, this club found itself in a very precarious position with the original sponsors also having moved on. There were only 4 members left at that stage and there was very little interest from guests. Even the District leadership team had essentially written off the club but 2 of the remaining members really believed in it and fought to keep it alive. They first worked hard to diversify their membership base, encouraging more locals to join. They then held a number online sessions which allowed them to invite special guests from all over the world. For nine months they worked with dedication to achieve their goal of 20+ active members. Today the club is thriving again thanks to their enthusiasm and determination. The message here is that you do not need to have an army of people to save a club but you do have to have at least one person who genuinely cares and will fight for it.

 

Do you have any final words to share with members who are just starting out on their Toastmasters journey?

Dear new members, I envy you as you start out – you have such a great journey ahead of you, please do not waste one second of it. Do take on as many different roles as possible within the organization and ensure that you always have an experienced mentor by your side to support you. Just don’t give up and you will be amazed by what you will end up accomplishing. Trust me on this – during my twenty-five years as a member, I have seen the Toastmasters organization work its magic on so many people all over the world.

Presidential Citation: Andy Hammond

The photo shows Andy receiving his award from former Toastmasters International President Richard. E. Peck at the Toastmasters International Convention in Nashville, Tennessee last month. Andy shared about his interaction with TMI who had written the following:

The original email notification stated:

It is my pleasure to inform you that you have been selected to receive the Presidential Citation, which will be presented to you at the 91st International Convention in Nashville, Tennessee, USA. This award is presented in recognition of your outstanding achievements in representing the goals and ideals of Toastmasters International and is one of Toastmasters’ highest honors.

The wording on the plaque reads:

For outstanding and continued contributions to Toastmasters International’s organizational growth and excellence.

The citation as read out at the Hall of Fame started with:

Andy has a gift for bringing people together during difficult situations and times.

They went on to list some of my roles, which I have added to as follows:

Andy has been a member of Toastmasters since 2001. He was Division Governor in 2005-2006, a Pathways Guide and Pathways Chief Ambassador from 2016 to 2018, District Director in 2018-2019, a Board Committee member in 2019-2020 and a member of the International Leadership Committee from 2020 to 2022.

Congratulations once again for your great achievement, Andy!